Warranty
The legal guarantee of our products is valid for 90 days and covers any defects that refer to technical aspects of manufacturing and the materials involved. Warranties arising from improper use and accidents of any nature are excluded from warranty.
For warranty service, we ask that you return the product in the original packaging and, if possible, attach a copy of the invoice.
After analysis, if approved, a credit will be generated to make a new purchase. In addition, the consumer will be exempt from all costs.
- indications of the product The jewels must be removed to carry out activities that may subject them to improper wear. Silver is a noble metal that undergoes oxidation. That is, when the silver comes in contact with the air and with the light, a layer of silver oxide is created. This occurs more easily because of the climate, high humidity, the PH of the skin, among other factors.
Gold is a noble metal that has excellent resistance to oxidation. However, even he suffers the actions of time and can get a little darker.
Leather is a natural product, and as such, it undergoes a natural wear and tear and should be treated with care.
We advise that:
- Always use a flannel or soft cloth to wipe the jewelry after use
- Avoid sleeping with the parts to avoid damaging
- Avoid bathing with jewelry, if you wet any piece of leather, let it dry thoroughly before storing in an enclosed place.
- If you soak with sea water, wash with fresh water and allow to air dry
- Jewelry containing pearls should only be cleaned with a soft cloth.
- Avoid using jewelery as much as possible when handling cleaning products, beauty products and other chemical compositions.